Customer Service Technician - (Fulton, NY)

***Please note that this position follows an initial Union job bidding process*** ESSENTIAL JOB FUNCTIONS: Install, repair, support, and promote products and services generally purchased and used by residential and business customers. These products and services may include but are not limited to: Voice services, data services, video services. Perform other work as business needs demand including but not limited to install, repair, support outside plant facilities generally used to provide residential and business services. KNOWLEDGE, SKILLS AND ABILITIES: (required) Internal candidates must have satisfactory performance in all respects of current position. If applicable, must successfully complete prerequisite training and testing. Must be able to correctly identify all colors of a color-coded cable. Must be able to interpret work drawings and instructions, complete paper and HHT work. Must be able to effectively communicate with the public, co-workers and managers.