Customer Service - Call Center Representative - (Fort Wayne, IN)

Job DescriptionCustomer Service Representative Must have advanced microsoft excel background Must be able to to multi-task and maintain in a stressful situation Possess leadership skills and self manage Must have attention to detail and accuracy Demonstrate problem analysis and issue solving abilities Communication abilities- verbal, written, and listening Demonstrate effective management expertise Demonstrate expertise to work as a team player as well as independently to deliver results Flexibility to learn new products over time Demonstrate technical aptitude and technical skills Must be able to handle and resolve customer service complaints Keep records of customer interactions and transactions Process orders, forms