Service Representative Lead - (Cypress, TX)

At 24 Hour Fitness we are committed to our mission of helping people-teammates and members alike-to become the best version of themselves. We've changed the landscape of the fitness industry and pioneered the concept that fitness can be accessible, affordable and a way of life for everyone. We're looking for committed and dedicated individuals to help grow our business, so that we can share the promise of 24 Hour Fitness with more people. Description: The Service Representative Lead (SRL) provides customer service support to the club members and guests. Responsible for delivering the 24 Hour Fitness Service Promise; contribute to running a clean, friendly and well maintained club, and executing the team player basics of being on time and complying with the dress code Responsible for assisting and directing members/guests Supervises the front desk and retail operations Monitoring incoming inquiries and ensuring proper check in procedures are followed Essential Duties & Responsibilities: Front Desk