Training Trainer - (Longwood, FL)

Training Trainer Position details:Description Maintain a professional environment that promotes pride in performance and encourages success in all site personnel. Partner within the training environment to ensure the efficient development of call center agents. Ensure the New Employee Background is professional and positive at all phases of development. Facilitate new hire training programs and support all on-going training initiatives. Provide support to existing employees and center personnel through on-going training initiatives. Analyze and evaluate center training needs to develop, modify or improve existing training programs, materials and curriculum. Work actively with client vendors and management team to ensure effective implementation and communication of all training strategies and initiatives. Participate in a variety of special projects and perform administrative duties as assigned.