Sr. Trainer - (Owensboro, KY)

Sr. Trainer Job overview:Description Join the Leader in the Call Center Business! Trusted by leading Fortune 500 and government agency clients, Alorica is an innovator in outsourced Contact Management Solutions for both the Business-to-Business (B2B) and Business-to-Consumer (B2C) sectors. Alorica offers a wide spectrum of call center services designed to help create, cultivate and maintain our customer's precious asset- their customer relationships. Position details Manages center training and quality assurance programs and staff and evaluates and delegates work assignments based on needs and scope of work Manages multiple programs across multiple locations Supports sales team and center management team with new programs throughout program development, implementation