Desktop Support/Workstation Engineer - (Gallatin, TN)

Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. Installs hardware and software on workstations. Sets up and maintains network and telecommunications systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-photos computers, perform data migrations and restorations, and conducts remote issue solving when required. SKILL SET Possess a current understanding of hardware components, hardware configurations, and have strong software background. Excellent customer service skills to work efficiently with clients and vendors.Excellent documentation skills. Practical issue solving abilities and solid trouble shooting skillset. Possess excellent management skills. Possess excellent verbal communication expertise. Expertise to work well with other people in a team oriented environment. Expertise to install/deploy Windows / Apple based computers.