Collection Specialist - (North Charleston, SC)

Description JOB PURPOSE: Manage rental accounts and meet company account management goals and expectations, by collecting on past due accounts while adhering to workplace standards, policies, and procedures. Use company vehicle to complete field collection runs, to do pick-ups on past due accounts. Accomplish these in a way that is consistent with the RAC mission statement. ESSENTIAL RESPONSIBILITIES: Account Management: Set goals and schedule weekly meetings with District Manager; Prioritize collection of hard accounts. Visit past due customers at residence and place of employment Review expired accounts and communicate with the customers to promote timely payments Maintain accurate records of past due account activity and daily activities Complete customer service calls in a timely manner as assigned Follow all policies and procedures and adhere to all standards Customer Pick-ups: Load and upload truck per policy to protect merchandise Pick-up merchandise from customer homes as assigned - requires heavy