Call Center Sales Representative Auburn Hills Job - (Auburn Hills, MI)

Contact Center Sales Agent The Contact Center Sales Agent is responsible for contributing to the overall success of our National Contact Center by meeting or exceeding prescribed customer service levels and executing operational objectives. This position handles a high volume of in-bound calls in a high energy environment. This position's work schedule may include occasional evenings and Saturdays. This position also requires sitting for extended periods of time and using a standard headset while communicating with customers by phone. Position Competencies Successful incumbents possess functional and computer skills, technical learning, analytical abilities, organization, are informing, action oriented, have a drive for results, listening skills, patience, composure and are focused on the customer. Position duties: 1. Sales/Service a. Meet or exceed individual sales and referral goals. b. Cross sell and up-sell products and services. c.