Customer Care Associate, Tier 1 (Customer Service) - (Colorado Springs, CO)

Don't wait, join the WOW family now! Looking to hire for a March 27 class!WOW! is looking for Customer Care Associates, Tier 1 (Customer Service) applicants motivated by helping others, driven by success and creating positive connections with their customers. In return, WOW! is focused on creating a culture of respect, fun and support that stays with you throughout your WOW! career. Employees earn $13.00/hr. This is a great starter position for those individuals looking to advance into a more technical based role. Duties and Responsibilities: Essential duties and assignments include but are not limited to those listed below: * Provides cable troubleshooting ability by supporting analog and digital video equipment to include VOD, interactive guide, remote controls, and parental controls * Troubleshoots poor video quality and unavailable channels the customer expects to receive * Processes billing payments * Provides info and answers questions on billing cycles