Bilingual Plaza Mariachi Customer Service Representative - (Nashville, TN)

Job DescriptionPlaza Mariachi Customer Service Rep. – Job DescriptionLANGUAGE SKILLSWritten and verbal fluency in Spanish and English requiredDepartment: MCLIReports To: VP Diversity and Multicultural LendingFLSA Status: Non ExemptSUMMARYThis position will have multiple roles with customer service duties to assist the MCLI Plaza Mariachi branch.ESSENTIAL DUTIES AND Assignments include the following. Other duties may be assigned. Must maintain a high-level of integrity and treat everyone with respect and professionalism at all times. Must demonstrate a winning attitude when communicating with employees and Plaza Mariachi visitorsFollow opening and closing procedure set by managementAssist with delegated administrative responsibilities as neededTrack visitors based on marketing proceduresPerform customer service functions by answering requests and questions in a timely mannerBe punctual for assigned work shiftsWork closely with MCLI team and provide support as neededMaintain confidentiality of all details to