Order Management Specialist - (Hartland, WI)

Come join an exciting fast-paced retail enviroment at Batteries Plus Bulbs. We are looking for a individual to actively create, review, and rectify Ascent Battery Supply and E-Commerce orders. The indivdual will provide internal and external customer support to assure proper communication and execution of orders. Order Processing • Create and maintain order processes in regard to order sweeps and amendments for stores, B2C, and vendor fulfillment • Monitor and amend bi-hourly order status report to assure orders flow through the Great Plains system properly • Ensure Great Plains and Synapse is constantly communicating. Troubleshoot inefficiencies within the order process • Process and schedule release of initial orders for New Stores prior to grand opening incorporating existing promotions and discounts. Coordinate consolidation orders to ship with new franchisees • Ensure all ecommerce orders are processed; resolve issues with wrong addresses, returns, and freight claims