Front Desk Manager - (Pocono Manor, PA)

JOB OVERVIEW The Rooms Division Manager will oversee operation of the Front Office, Housekeeping, and Maintenance Departments and work together with the General Manager on special projects and assignments. Responsible for the management, evaluation, and performance of all Rooms Division functions, including Front Office, Housekeeping, Laundry, Concierge, PBX and Bell Staff/Shuttle/Valet Service. The Rooms Division Manager is responsible to maximize guest service scores and opportunities within the Division. This position will be on the Executive Committee. QUALIFICATION STANDARDS EDUCATION QUALIFICATIONS: Four-year college diploma in hospitality, business management, or related position preferred. LICENSE/PERMITS REQUIRED: Valid driver's license. KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE: Must be proficient in Word & Ms excel software and company approved spreadsheets. PREVIOUS BACKGROUND REQUIRED: 5 yrs of progressive hotel/resort background in full-service properties in excess of 500 rooms.