Guest Relations Supervisor - The Ritz-Carlton Key Biscayne, Miami (16001POP) - (Hialeah, FL)

Guest Relations Supervisor We make stories like this possible every day. Whether were helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, were proud to welcome our guests to a home away from home. Because at The Ritz-Carlton, we never forget that we are creating guests for life. The Ritz-Carlton Key Biscayne, Miami, located at 455 Grand Bay Drive, Key Biscayne, FL, 33149 currently has the following opportunity: Guest Relations Supervisor (16001POP): Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activatin/issuing room key. Set up accurate accounts for each guest according to their qualifications. Enter Marriott Rewards details. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property info.