Technical Analyst I Imaging Su - (Fredericksburg, VA)

Job details: The IS Technical Analyst I performs troubleshooting, analysis and maintenance on MWHC standard client hardware/software at multiple locations. The incumbent in this position will support the mission, vision, values and strategic initiatives of Mary Washington Healthcare and must demonstrate a commitment to quality service to patients, physicians, the public and co-workers. Key functions & Responsibilities: Installs, configures, and tests computing devices and peripherals, obtaining customer acceptance at time of deployment. Resolves incidents and document resolution in ticket management system; escalating as appropriate. Engages customer throughout the support process.Maintains asset inventory.