Customer Service - Apparel - (Salina, KS)

Provides 'World Class' Member Service by surprising and delighting our members every day. Ensures basic and seasonal replenishment and merchandising and operational programs are established and maintained to improve sales and profitability in 1 or more department(s). Works in conjunction with the Department Lead in maintaining merchandise assortments and pricing integrity. Ensures customer care and selling are #1 priority Knows the store, services and location of merchandise. Tours area of responsibility and maintains visual appearance of department Makes eye contact, smiles and greets all customers that come within ten feet. Demonstrates 'take the customer to the merchandise' policy. Assists in handling and solving customer needs, issues or complaints Demonstrates strong skill set in suggestive selling techniques Ensures that promotional programs and Ads are maintained