Automotive Service Writer - (Annapolis, MD)

As an Automotive Service Advisor, you will greet customers and consult with them on their vehicle service needs. We employ cutting edge technologies throughout our facilities, so you will be able to enter customer info and repair orders into our system effectively. Your specific duties as an Automotive Service Advisor will include Scheduling appointments Generating estimates Keeping customers informed about the progress of their vehicle service Maximizing Customer Service Index (CSI) through commitment to customer satisfaction Conducting post-repair follow-up Resolving customer complaints Receiving and processing customer payments The jobs are challenging and extensive training is available to those who are career focused. State-of-the-art equipment and career advancement.