PT Consumer Services Representative BT - Ankeny - (Des Moines, IA)

Provide superior and quality customer service; provide customers efficient and accurate transaction processing; identify relevant referral opportunities and cross-sell bank products. PRIMARY RESPONSIBILITIES: Will be involved in ordering, receiving, verifying, and distributing cash Balances cash drawer daily, or more often as needed, including periodic batching of cashed checks Scans and processes daily transactions (Branch capture) Perform as a team player in allocating and coordinating the work flow Expertise to be responsible for bank opening/closing and opening/closing of the vault while following proper procedures Admits customers to safe deposit boxes (most locations) Identify relevant referral opportunities and make referrals to promote the bank's product and services; consistently cross-sells bank products at every opportunity.