Guest Relations Agent - The Ritz-Carlton Reynolds, Lake Oconee (16000WKI) - (Greensboro, GA)

Guest Relations Agent We make stories like this possible every day. Whether we???re helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, we???re proud to welcome our guests to a home away from home. Because at The Ritz-Carlton, we never forget that we are creating guests for life. The Ritz-Carlton Reynolds, Lake Oconee, located at 1 Lake Oconee Trail, Greensboro, GA, 30642 currently has the following opportunity: Guest Relations Agent (16000WKI): Supply guests with directions and info regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.