Customer Service Representative - (Orion, IL)

We are hiring for a Customer Service Rep in Bettendorf IA! About Us We are a leadership development and benefits consulting and provision firm specializing in small to large sized dues-paying organizations including veterans' groups like VFW, American Legion, etc and unions including SEIU, IBT, IUOE, USW, UAW, etc. We are currently signed with over 20,000 of these organizations in the US. Large Midwest clients include Caterpillar and ALCOA! We were recently voted, "Best Place to Work-2013"- Chicago Business Journal, "Top 100 Workplaces- 2014, 2015, and 2016" - Chicago Tribune, and "Agency of the Year-2013" by Spotlight magazine!! Responsibilities Answer enquiries and provide info about goods & services Answer phones Data Entry Investigate customer complaints Process customer requests Update customer accounts Sales for qualified applicants Education High-school certificate (or equivalent) Skills Basic technical skills