Customer Service Rep 1 - (Grants Pass, OR)

Tracking Code 1639-853 Position overview The Customer Service Representative (CSR) interacts with patients, caregivers, medical professionals, insurance companies and internal departments to provide support for the organization---s Sales & Field Operations division. Individuals in this role will complete the final order verification process to ensure accuracy before submitting each item for billing. A keen attention to detail in processing high volumes of work is essential. The CSR must acquire and maintain a strong applicable knowledge of respiratory products, services and related procedures, as well as the requirements for their assigned locations to respond accurately to customer needs. Above-average clerical and multi-tasking skills with a strong sense of urgency are a necessity. CSR---s at this level may be assigned any combination of the responsibilities listed below and are required to assist their team in submitting patients--- paperwork for reimbursement.