IT Helpdesk Remote Support Specialist I - (Lynchburg, VA)

IT Helpdesk Remote Support Specialist I Immediate need at Liberty University for driven individuals looking for entry level opportunities in the IT Support field. Responsibilities: Receive, prioritize, document, & ultimately resolve help requests via phone, remote access troubleshooting tools, or service desk mgmt tool. Use of diagnostic & help request tracking tools. Software installation & maint. Some nights, weekends, and on-call required. Min Requirements: • Familiar with computer hardware, software, operations, & common problems • Able to learn new concepts quickly • Strong customer service skills • Must accomplish required certifications For more info see posting #9013698 at www.liberty.edu/jobsNews & Advance. Keywords: Full-time, Entry Level, No background, Location: Lynchburg, VA - 24501