Customer Service Associate - (Fayetteville, NC)

Customer Service Associate Position: Customer Service Associate Type: Full-time Location: Fayetteville, NC A Customer Service Associate is a critical link between the Bank and our customers. Assist new and existing customers with immediate, short-term and longterm financial needs in all aspects of their banking relationship through You 1st service and issue solving. This position regularly combines all aspects of transaction functions, customer service and actively involves business line partners and shipmates from the support staff to deliver the You 1st Background. Primary Duties: Deliver the You 1st customer background by demonstrating and maintaining exceptional knowledge and ability of all 1st South products and services, and effective resolution of customer issues. Deliver all service while following service standards, and in compliance with policies and procedures.