Part-Time Jewelry Consultant - (Ithaca, NY)

Position overview:Responsible for greeting and offering assistance to customers as needed. The Sales Associate assists in the execution of merchandizing and operational functions to Workplace standards within sales floor areas where assigned.Primary Duties and Responsibilities: Customer Service: "Smiles and Says Hi!" Greets all customers and Associates encountered with a smile and encourages others to smile and say hi. Assists customers in a friendly, courteous manner. Adheres to the "Yes We Can" policy and efficiently resolves customer's questions and requests. Supports fellow Associates through Yes We Can actions and behaviors. Promptly responds to call box/phone pages. Consistently uses the five step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer. Solicits, opens and activates Kohl's Charge applications in accordance with Workplace standards. Solicits e-mail addresses from customers.