Universal Banker - (Norwalk, OH)

Universal Banker SUMMARY Responsible for sales and service activities in branches. Open accounts, handle teller transactions, sell/cross sell bank products and services and resolve customer service issues. Refer customers to other areas of the bank as appropriate. Convert service opportunities into sales events. ESSENTIAL DUTIES AND Assignments include the following and other duties may be assigned. 1. Apply selling and profiling techniques to open, develop, and close sales, create product interest, actively cross sell products and actively pursue potential customers. 2. Display knowledge and understanding of bank products with proficiency in explaining, selling and administering products and refer customers to appropriate specialists. 3. Maintain a working expertise of banking laws and regulations related to Retail Banking and ensure that duties and tasks are performed in compliance with those requirements. 4. Establish effective working relationships with clients and build customer loyalty. 5.