Associate Enrollment/Eligibility Representative - Cincinnati, OH - (Cincinnati, OH)

Position overview: Working in Operationsat UnitedHealth Group is 1 of the toughest and mostfulfilling ways to help people, including yourself. We offer the latest tools,most intensive training program in the industry and nearly limitlessopportunities for advancement. Join us and start doing your life's bestwork.(sm) The AssociateEnrollment/Eligibility Representative now known as Customer FirstRepresentative (CFR) is responsible for answering incoming calls fromcustomers, with an energetic, positive, friendly, yet in a professional manner,ensuring a high-level of customer service and maximizing productivity. This position is responsible for providing ability and customer servicesupport to members and customers through direct phone-based service interactionanswering and resolving a variety of inquiries. PrimaryResponsibilities: Resolve customer service inquiries which include member eligibility info.Provide the very best customer service to internal/external customers.