Hotel Front Desk Clerk - (Carson City, NV)

JOB OVERVIEW: Under general supervision provides a lodging background that meets or exceeds guests' expectations; registers guests and assigns rooms; makes and confirms reservations; presents statements and collects payments; and performs other duties as required. KEY FUNCTIONS: (This class specification may not include all the duties listed, nor do the examples cover all the duties that may be performed.) Greet guests and complete registration process by gathering required guest details and entering it into the computerized registration system; assign room(s) and issue key(s); answer guest questions about services and the surrounding area, making suggestions or recommendations upon request in order to practice the highest standards of guest service.