Customer Service Sales Representative - (Athens, GA)

We are currently hiring Customer Service Sales Representatives to work with industry-leading clients taking their incoming calls. Position assignments: Answer customer requests or inquires concerning services, products, billing, etc Upsell products and/or services Responsible for improving customer retention through programs and service provided to the customer May be required to work in 1 or multiple queues / skill sets over various customer contact channels Continually maintain current expertise of our clients products, services and promotions Make recommendations according to customers needs Keep records of customer interactions and transactions, recording information of inquires, complaints, and comments as well as actions taken Join our family of talented Representatives with customer service and selling skills who Just Sound Better!" Earn top dollar for your performance and feel good representing nationally known companies.