Collections Spec COL - (Columbia, MO)

Collections Spec COL ( Job Number: 26580-XXXXXX ) Work Location : United States-Missouri-Columbia-Columbia (COL) - RCPS Schedule : Full time Description Patient Account Representative Early Out Summary: The function of the Patient Account Representative is to act as an extension of the business office team for an assigned healthcare facility (ies). This position is customer service focused and driven by a fast-paced dialer. The representative is expected to meet a variety of performance metrics while providing exemplary communication to the patients and hospitals that we serve. Essential Job Functions: Perform collections activity based on collection queue/production goals by making outbound and receiving inbound telephone calls from patients who owe medical bills. Provide 1st-rate customer service as 1st priority in a transparent environment as an extension of our client. Work in a multitude of healthcare patient accounting systems to assist patient in resolving account.