Customer Service Consultant - Inbound Collections - (Augusta, GA)

INBOUND CALL CENTER AGENT - AUGUSTA, GA - Stevens Creek Road - 30907 TRC Staffing is hiring Full-time Customer Service Associates for a great opportunity in the in the Augusta, GA area (Stevens Creek Road). If you would describe yourself as someone that is customer focused, upbeat, able to talk to all types of people and reliable we want you to apply now! Full-time with OT Opportunity || Contract to Hire Core Responsibilities: Respond to inbound phone calls from customers regarding cell phone bill Assist customers with billing questions, making payments, and setting up payment arrangements on past due accounts Communicate updates regarding cell phone package/plan updates Calm upset customers down and work to provide the best possible resolution Requirements: Customer Service Requirements required Call Center Experience a plus High-school diploma or GED Willing to submit to both a 7 yr experience search Drug Screen