Medical Receptionist - (Bridgeport, CT)

Summary: Maintain an atmosphere of confidentiality and professionalism when greeting patient within the Medical, Dental and Behavioral Health departments. Ascertain the patients and directs them accordingly. Ensures smooth flow of patients to a provider. SPECIFIC DUTIES AND RESPONSIBILITIES: All duties are subject to accommodation in accordance with the American Disability Act (ADA). ---Responsible for greeting patients in a professional manner and obtain demographics details accurately. ---Monitor and manage the patients flow by directing them to the waiting area, explaining the process, informing them of any delays and answering questions. --- Assist patients at checkout to schedule follow up appointments or referrals. ---Answer telephone calls, takes messages and process and forward to appropriate Providers/Staff ---Establish and maintain incoming files and faxes and expedite in a timely manner to the appropriate individuals.