Health & Welfare Participant Advocacy Analyst (onsite) - (Secaucus, NJ)

Description: If you meet the qualifications of this position and want to work for a world-class company with a great marketplace reputation, apply today. Summary Senior level customer care expert responsible for End to End case handling of high touch, escalated, and sensitive participant issues. Client and 3rd party-vendor facing position with career growth potential, assisting an existing team providing strategic service delivery of major benefit outsourcing client. Position duties Develops, implements, and improves benefits administration programs on behalf of clients Manages and develops relationships with clients/prospects and insurers to ensure delivery of effective and efficient service Reviews benefit calculations performed by others within the team (which may involve the more complex plans or the most important clients of the firm) Keeps up-to-date with current legislative topics and its application to existing client benefits schemes Provides advice on the effect of actual or anticipated