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QA Team Manager - (Richmond, VA)

** Excellent opportunity in Richmond, VA for Manager of QA team ** (3 yrs claims team management required) POSITION Quality Assurance Manager JOB OVERVIEW The Long-term Care Claims organization is adding a Quality Assurance Team Manager to the Richmond office. The Quality Assurance Team Manager will have leadership and production responsibilities for the Quality Assurance team, and will be expected to assist in the development of a new Quality program for Claims. RESPONSIBILITIES Quality: - Superior attention to detail. PREFERRED REQUIREMENTS - Participates in weekly/ monthly/ quarterly forums with other LTC Claims leaders to ensure appropriate feedback loops and process improvement opportunities are discussed and implemented. - Recruits, mentors and develops teammates. MINIMUM EXPERIENCE - Strong proficiency in Ms word, Microsoft excel, Outlook and PowerPoint. - Experience creating and implementing new quality programs which measure consistency and accuracy of tasks.


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Posted in Richmond, VA, Technical Support
From Logic Melon - 1 month ago