Merchandise Claims & Control Associate - (Sanford, NC)

Jobs in this category are responsible for accumulating and processing items that are returned by customers and those authorized for return to vendors for credit. In addition, will verify the correctness of return classifications used by associates, perform applicable system maintenance, and pack ship items to correct destinations. JOB RESPONSIBILITIES/RESPONSIBILITIES:Ensures customer care and selling are #1 priorityMonitors shrink; takes appropriate action to minimize wasteMakes eye contact, smile and greet all customers that come within ten feet of youAssists store associates in receiving Distribution Center (DC) deliveriesEnsures that food safety guidelines in storage and processing procedures are being adhered to as well as processes refrigerated goods and restaurant goods in a timely mannerKeeps current on preprinted 620 and type B Genco returnsEnsures that all Genco-eligible merchandise has Universal Product Code (UPC) scan labelsMakes sure merchandise area is organized and files are set up per office