Quality Assurance Specialist - (Hayward, CA)

DISH supports more than 150 In-Home Service (IHS) offices that deliver DISH products and services to customers across the country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles including Technicians, Resource Planners, Analysts, Training and Quality Assurance Reps and Management to deliver the industry's best products and services.A successful Quality Assurance Specialist will have the following:Strong written and spoken communication abilities.Basic technical skills; basic electronics and/or audio/video knowledge is helpful.Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrityMust maintain an expert level understanding of satellite system technology and processesAbility to stand for long periods of time on a ladder, lift over 70lbs at times, crawl into small spaces