Loss Mitigation Specialist - (Eau Claire, WI)

SUMMARY / OVERVIEW Responsible for collection of past due loans and evaluation of loss mitigation options. MAIN RESPONSIBILITIES May perform any or all of the following duties: Assure compliance to all regulations and policies. Contact customers with delinquent accounts to assist with and document appropriate resolutions that develop supportive long-term solutions. Employ loss mitigation techniques to discuss options available to the debtor such as payment plans, workouts, deferment, short sale or deed in lieu. Identify and request appropriate documents required for loss mitigation review. Analyze the debtors financial situation and make recommendations of loss mitigation options to resolve delinquency. Notify debtors and ensure their understanding of current status, options, timelines and obligations throughout the loss mitigation process. Cross-sell bank products and services based on customer needs in accordance with the banks program standards.