Banquet Houseperson - (Tyler, TX)

Position description Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards. Potential Career Path Banquet Server – Banquet Captain – Banquet Manager Essential Job Functions Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations. Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment. Break down meeting rooms and return banquet items to storage closet in an neat and organized fashion. Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times. Respond to guest requests for service, changes in room set up and assist with info requests regarding other areas of the hotel. Handle guest complaints personally or if necessary seek assistance from supervisor.