$15p/hr Full-Time Customer Service Representative w/ Benefits ($13p/hr - (Moosic, PA)

$15p/hr Full time Customer Service Representative w/ Benefits ($13p/hr Description: We are looking for Customer Service Representatives with background to join our growing team. Conduent, formerly TMS Health, is 1 of the largest healthcare dedicated provider of inbound and outbound multi-channel communication services to the US Pharmaceutical industry. General Objective - The Customer Care Assistant provides customer service with courtesy, integrity and efficiency to meet customer expectations. While servicing incoming consumer contacts, the Customer Care Assistant is responsible for maintaining established service levels (e.g. abandoned rate) while providing for an exceptional consumer background. Effective handling of consumer inquiries and complaints received by phone and email. Demonstrate basic knowledge of client's products upon completion of requisite training. Interface with interdepartmental personnel in solving day to day issues and to collect info that aids in decision making.