$13/hr+Incentive/Call Center Representative (Retention Sales) - (Charlotte, NC)

Requisition ID: 17015754 Primary Location:United States-North Carolina-Charlotte Vitrual/Work from Home:No Category:Customer Support & AdministrationDescription Are you ready to start career with uncapped monthly bonus potential?As aWireless inside Sales and Retention Specialist working in a contact center environment,you will utilize your superior sales and customer service skills to field inbound calls from wireless customers that are looking to cancel their service while providing the customer with an appropriate resolution/offer that will retain their business. Your responsibilities include, but are not limited to the following: Probe effectively and read customer concerns to identify the unstated customer concern. Recommend products that best suit the customer's needs. Maintain a high-level of world class customer service/professionalism to a broad range of customers. Navigate through multiple computer applications with speed and accuracy.