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Help Desk Technicians - (North Liberty, IA)

CompleWare Corporation is a leader in providing innovative, electronic solutions to capture and manage clinical trial data in pharmaceutical studies worldwide. We are seeking full time and part time Help Desk Technicians with excellent customer service skills for our corporate headquarters in North Liberty, Iowa. The successful applicant will fill a critical role with the coordination and processing of help desk activities, including providing exceptional support and training in-person, by telephone and email to CompleWare staff and end users for all CompleWare products and services. Hours vary; including, nights and weekends, including carrying an on-call phone. Requirements include a bachelor's degree (BA or BS) degree or current pursuit of degree in computer science or related position from a 4yr college or university and some related experience and/or training in a help desk environment, preferably in a health care or service related environment, or equivalent combination of education and background.


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Posted in North Liberty, IA, Customer Service
From pure-jobs - 1 month ago