Universal Banker / Teller - (St Clair, MO)

The Universal Banker position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display great communication abilities and exhibit a strong knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service.Primary Accountabilities Accurately processing customer transactions, balancing, and safeguarding against fraud Understanding basic knowledge of deposit and lending products & services Assists with basic deposit account openings, basic lending and maintenance requests Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships Confidently drive sales through service and knowledge allowing them to achieve personal and team goals as set Timely completion of all assigned learning activities Actively participate in weekly huddles and 1 on one coaching sessions