Quality Assurance Coordinator - (Mt Juliet, TN)

The Quality Assurance Coordinator is responsible for supporting and maintaining quality initiatives communicated by the management and customer qualifications. This position is responsible for quality related training and auditing along with creating, evaluating and improving processes for efficiency and effectiveness. Primary Duties: Establishes new items in the system to include measurements, SKUs, and pick front locations Communicates daily with customers by handling all quality issues, holds, releases, special projects and special requests Performs product function testing to customer standards Reviews product to ensure it is as described in comparison to our catalogue and/or internet, i.e., without cosmetic defects Ensures product is labeled correctly Scans for damaged product Participates in Quality Improvement initiatives Serves as a liasion to management for account progress or concerns Monitors out-bound loading Quality Assurance Monitors in-bound unloading and staging Quality Assurance Maintains