Best Buy Appliances Customer Service Specialist - (San Carlos, CA)

What does a Best Buy Major Appliances Customer Service Specialist do? The Customer Service Specialist is responsible for ensuring, fast, friendly, and accurate processing for all Best Buy Major Appliances customer transactions. The key responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the five steps of the sale. This role is also responsible for supporting the sales floor in customer follow up, which may include scheduling deliveries, checking on purchase orders or doing a stock check. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls.