Helpdesk Specialist - (East Greenbush, NY)

Duration of engagement: 24 monthsLocation: E.Greenbush, NYTargeted start: 4/17/17Mid-level Specialist: Day to day tasks include but are not limited to the following: 1. Assist end-user customers and resolve user’s technical problems 2. Ghost PC’s when necessary 3. Manage user accounts 4. Maintain inventory 5. Perform hardware repairs on PC’s and laptops 6. Assist with minor phone changes or moves 7. Research new technology as requested 8. Set up and take down conference room technologies for vendors, presentations, training classes, etc. 9. Work wi