Trainer - (Weber City, VA)

Trainer TeleTech is seeking a seasoned Trainer to join our Customer Management Services team! Every day, we interact with 3/5 million customers, providing support in in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels. The Learning and Development team prepares our associates for those interactions & coaches them to reach for amazing! What you’ll be doing: Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings. L&LD Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner following client qualifications and workplace standards. What you’ll bring to us: Achieve 100% of training completion goals. Learn key business objectives, timeframes, and qualifications associated with each training goal and class. Understand and Improve the key success metrics associated with training goals.