Genesys Engineer - Infrastructure Job - (Fairfax, VA)
Job details We are seeking a Genesys engineer to support all aspects of the Genesys Customer Interaction Management platform and the associated infrastructure within General Dynamics Info Technology. This position will focus on the implementation, support and upgrade of Genesys components in the enterprise which include self-service, voice, multimedia, routing, and reporting solutions. Background deploying, configuring, integrating and supporting a breadth of Genesys products is required. Responsible for systems availability, capacity planning, and performance. Must be clear, concise and precise when communicating with peers and management. Expect employee to be able to suggest suitable solutions and clearly articulate pros and cons.
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From The Job Spider - 1 month ago