Customer Service Representative in McLean, VA at Sunbelt Rentals Job - (Chicago, IL)

Position overview DUTIES & RESPONSIBILITIES • Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers if appropriate based upon details obtained using an extensive knowledge of all equipment available • Negotiates price and volume of original orders by maximizing rate and volume • Places high volumes of equipment orders by obtaining customer details (checking customer account or obtaining credit application for new customer); finalizes details about when, where and what equipment is required; selects equipment/merchandise from inventory and places the rental/purchase order in the computer system (including cash rentals); organizes transportation for orders (i.e.