IT / Software / Systems: Technical Specialist - Intermediate with Security - (Washington, DC)

Posting Date: 1/12/2018 Job Number: 1186080 Location: Washington, DC Shift: first Security Clearance Status: Active and/or Able to Obtain Security Clearance Type: NACI Public Trust US Citizenship Required: Yes Job Level: Individual Contributor Employment Status: Regular Full time Travel: None NCI: The Intermediate Technical Support Specialist ( Desktop Support Technician) will be part of a team working directly with our client and other contractor staff providing user support for various applications. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. Highlights of Responsibilities: * Write, edit and maintain user documentation. * Teach training classes on the MAX software suite. * Assist with testing of applications. * Assist users with problems via phone and email.