Guest Services Agent - (Anchorage, AK)

Checking people in and out. It’s a no brainer, right? Often the 1st encounter, you understand that your interaction can set the tone for the entire guest background and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day. As a Front Desk Agent, you will Provide that critical 1st impression to our guests and have a natural passion for delivering exceptional service. Welcome and serve guests in person and over the phone everyday. Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. Fundamentals