FRENCH Customer Service - (Doral, FL)

French Customer Service: Canadian French Customer Service Representatives are responsible for processing out-bound calls, as well as in-bound calls with 3rd party client, in French and English; displaying great customer service skills to ensure the highest level of customer satisfaction. Our Customer Service Representatives are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership. * Performs outbound calls on a daily basis for the customers assigned to you in order to assist them in completing their claim form * Inputs the customers' info in the claim form accurately and efficiently * Uses scripts to answer customers' questions when needed as well as during each call as transitioning statements * Completes and updates ms excel spreadsheets daily to reflect the current status of each claim.