IT - Technology Support Consultant - Senior (17-01589) - (Olathe, KS)

. ? Troubleshooting a variety of computer issues in a Windows environment (office equipment) and in an iOS environment (iPads and iPhones) ? Installing hardware and software systems ? Maintaining or repairing equipment ? Setting up computer security measures ? Configuring computer networks ? Offering technical support on-site, via phone or email, or via remote connection ? Learning and offering technical support for a variety of specialized software ? Equipment management, including restocking and maintaining inventory counts ? Timely status updates of open work orders Computer skills and Background: Technical and exceptional customer service skills are a must A positive personal and professional attitude is required Expertise to troubleshoot issues and provide technical solutions for the issues Excellent documentation and communication abilities are required Previous help desk or call center background 2 yrs IT support background A+, MCSE, MCSA, HDI Certifications are desiredSDL2017